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- Description
- Delivery
- Return Policy
- Guarantee
- Reviews
Elevate your chess experience with this exquisitely crafted set, designed for discerning players and collectors. Key features include:
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Impressive King: A 4.4-inch (11 cm) king with a substantial 1.97-inch (5 cm) base, ensuring superb stability and presence on the board.
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Expertly Crafted Ebony Pieces: Hand-carved from premium ebony, each piece is weighted and felted for an exceptional playing experience.
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21-Inch Wenge Maple Chessboard:
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- A beautifully crafted 21-inch board made from wenge and maple inlaid veneers , offering a striking contrast and timeless style.
- Perfectly matched to the ebony chess pieces, providing an ideal play surface.
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Mahogany Chess Storage Cabinet:
- Crafted from rich mahogany with deep reddish tones, accented by brass-coloured hinges, lock, and key for secure storage.
- The interior features green flock lining to protect and cushion each piece when stored.
- Pieces lie flat for safe storage, preserving the fine hardwood craftsmanship.
This luxurious chess set combines impeccable quality and classic elegance, making it a stunning addition to any chess collection.
✔ Standard UK Delivery – FREE COURIER (Up to 4 working days)
✔ Express UK Delivery – £6.99 ( 48 Hour if ordered on a working day Monday-Thursday - before 1 PM). We do not have a collection on Fridays.
✔ ALL Courier Services – Tracked & insured for peace of mind
At The Official Staunton Chess Company, your satisfaction is our priority. If you're not completely happy with your purchase, you're welcome to return it within 30 days for a full refund or exchange.
🧊 Damaged Items
Please inspect your order upon arrival. Any damages, defects, or shortages must be reported to us within 3 days of delivery so we can resolve the issue promptly. Claims made after this period may not be accepted.
📦 How to Return
- Notify us within 14 days of receiving your order.
- You then have a further 14 days to return the item.
- Ensure the item is unused and in its original packaging.
- Include your order number and reason for return inside the parcel.
- Ship to our return address below.
🔍 Inspection & Refund
Once we receive and inspect the returned item, a full refund will be issued to your original payment method, typically within 2–6 business days. You’ll be notified by email once processed.
🔁 Exchanges
Want to swap for a different item? Just let us know your preferred replacement and we’ll do our best to accommodate, subject to availability.
🚚 Return Shipping
Return shipping costs are the responsibility of the customer unless the item is faulty or sent in error.
📮 Return Address
The Chess CompanyUnit 3 Garners Lane
Whixall SY13 2NF
United Kingdom
🚫 Exclusions
- Returns after 30 days from delivery
- Used, marked, or damaged goods (unless reported within 3 days)
- Customised or clearance items
📩 Need Help?
For any queries or assistance, feel free to contact our support team at
sales@officialstaunton.com
📚 Consumer Rights & Distance Selling
We fully comply with UK Online and Distance Selling Regulations as outlined by GOV.UK. You can read more about your consumer rights by visiting the official guidance page.
Thank you for shopping with The Official Staunton Chess Company.
https://www.officialstaunton.com/pages/refund-policy
3 YEAR GUARANTEE
We offer a 3 year standard guarantee that covers any natural defects such as, splitting, cracking, warping of the woods used in our entire range
We are proud of the quality of our products. We also want you to have the best value for your investment in our luxury products. This is why we offer all of them an exceptional 3 year warranty and Lifetime Warranty ( limited editions) from the date of purchase.
The warranty covers the following:
- Hairline cracks
- Moving of the weights inside the pieces
- Warping of the chess boards
- Adhesive problems
- Any damage caused to the product during shipping if it is reported immediately upon receipt
The warranty does not cover:
- Products being broken by accident or by purpose, including but not limited to dropping them
- Products getting scratches or other wear caused by excessive using or misuse
- Discoloration caused by exposure to sunlight
- Products that have been modified after purchase
- Losing a product
- Products getting harmed because of wrong methods of cleaning, polishing etc.
- Warping or any other harm to the products caused by exceptional or extreme storage conditions (temperatures or exceptionally humid / dry conditions)
In order for the warranty to apply, the products must have be stored properly. The chess pieces and chess boards have to be kept away from the sunlight (including sunlight through a window), in normal and stable room temperature and humidity.
Why Shop With Us?
- ✔ 3-Year Warranty on All Chess Sets
- ✔ No-Quibble 30-Day Returns
- ✔ Established in 1993 – Trusted Worldwide
Sending a special Gift?
We take extra care to package all orders in simple, unmarked boxes, and we don’t include any invoices or receipts. This way, you can send our handcrafted chess sets directly to the lucky recipient, ensuring a delightful and seamless surprise.
