Contacts
Official Staunton Customer Support
How Can We Help?
Whether you have a question about an order, delivery, product or after-sales support, our team is here to assist. For the fastest response, please contact us through live chat or complete the contact form below.
Important Customer Service Information
Customer Services via Live Chat
Telephone support is no longer manned. All customer service enquiries are handled through live chat and written correspondence, allowing us to provide accurate assistance while maintaining a complete record of communications.
Contact Information
Ways to Reach Our Team
Choose the most appropriate contact method below. Written enquiries help us review your order or product details carefully before responding.
Email Us
Send your enquiry directly to our customer service team.
sales@officialstaunton.com Send an email →Live Chat
Available directly through our website during normal business hours.
Website Live Chat Open the chat icon on this pageRegistered Office
Written correspondence may be sent to our business address.
Unit 3 Garners LaneWhitchurch
SY13 2NF
United Kingdom
Business Hours
Enquiries are reviewed and answered during our normal weekday working hours.
Monday–Friday9:00am–5:00pm
Helping Us Assist You
Before Sending Your Enquiry
Including the relevant information in your first message helps us provide a faster and more accurate response.
Include Your Order Number
Please provide your order number for delivery, return, damage or after-sales enquiries.
Describe the Product Clearly
Include the product name and any relevant details concerning the issue or question.
Attach Photographs Where Relevant
Clear photographs are particularly useful for damage, finish, packaging or product-part enquiries.
Written Customer Support
Send Us a Message
Complete the form and a member of our team will respond as soon as possible. Please include your order number where applicable.
Your enquiry will be reviewed by a member of our team with access to the written information you provide.
Written correspondence provides a reliable record for both the customer and our support team.