Chess Sets Warranty at Official Staunton UK

Warranty Policy

We are proud of the quality of our products and strive to ensure you get the best value for your investment in our luxury items. Therefore, we offer an exceptional 3-year warranty on all products and a Lifetime Warranty on limited editions from the date of purchase.

🛡️ Warranty Coverage:

  • Duration: 3-year warranty and lifetime warranty (limited editions) from the date of purchase.
  • Coverage Includes:
    • Hairline cracks
    • Moving weights inside the pieces
    • Warping of the chess boards
    • Adhesive problems
    • Shipping damage (if reported immediately upon receipt)

🚫 Warranty Exclusions:

  • Accidental or purposeful breakage of products
  • Scratches or other wear caused by excessive use or misuse
  • Discoloration from exposure to sunlight
  • Modifications made after purchase
  • Lost products
  • Damage caused by improper cleaning or polishing
  • Warping or other harm caused by extreme storage conditions

📋 Warranty Requirements:

  • Products must be stored properly, away from sunlight (including sunlight through a window), in normal and stable room temperature and humidity.

For any questions or further assistance regarding the warranty, please contact our customer service team.